PSETA website case study
 
Public Sector Education and Training Australia (PSETA) is a Government body responsible for the development and maintenance of national competency standards by industry and to advance the development and provision of education and training conducted in accordance with those standards.

Brief
Apart from an overhaul of the site design, PSETA also required the addition of new functionality. This was to allow their clients to browse the qualification and units they offer, as well as the ability to customise their own qualification by choosing the elective units they wish to complete and then for these units to be combined into a single PDF for download.

Approach
Katalyst developed a “shopping cart” approach to give site visitors the ability to add and remove elective units from their qualification they were customising. The user browse the list of available units (which were served from a dynamic database server), add/edit/delete units to the chosen qualification, then generate and download a single PDF document containing all core and elective units chosen.

Result
The redeveloped website and its functionality have greatly reduced the amount of contact time required between PSETA staff and their clients. PSETA staff used to have to manually combine the units chosen by clients when they contacted them via phone or email, then email or post the resulting document out to the client. Clients can access the PSETA information 24x7, browse and read up about all of PSETA’s qualifications, then customise and download any qualification with the certainty that the units they have selected are appropriate for their chosen qualification.

www.pseta.com.au